Timber Wave is more than just a product. We are a family owned and operated business. We are a grassroots, surf inspired home and garden decor brand growing one beach lover at a time! Our products are made with eco-friendly printing methods, and crafted from only the best locally sourced materials. Every product we make is an extension of our life long passion for the ocean, and our desire to share it’s beauty with others. Because we all share a nostalgia for the sun, surf, and sand, we believe everyone deserves to bring home a product that represents what they love most and the best place for us to make that possible is from the garage of our home in San Clemente, CA. with sand on our feet and salt in our hair. The ocean truly defines who we are!
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
1. DOMESTIC SHIPPING RATES AND ESTIMATES
Shipping charges for your order will be calculated and displayed on the product page.
|Shopping Amount||Estimated delivery time||Price|
|No Minimum||1 to 5 business days||Free Shipping!|
2. INTERNATIONAL SHIPPING
Currently, we offer shipping across the U.S. only. Shipping charges for your order will be calculated and displayed at the product page. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Beyondary is not responsible for these charges if they are applied and are your responsibility as the customer.
3. HOW DO I CHECK THE STATUS OF MY ORDER?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven't received your order within six days of getting your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
4. REFUNDS, RETURNS, AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition. Please send the item to our warehouse at the following address: 14460 Myford Rd, Irvine, CA 92606, USA. We will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
5. CONTACT US
If you have any further questions, please don’t hesitate to contact us at [email protected]